1

Who is Firebox Australia?

Since 2006 when we opened our doors, Firebox has rapidly
grown to become one of the most successful independent suppliers of Fire
Protection Equipment in Australia, New Zealand and Oceania. This is as a direct
result of our commitment to developing and improving our products, and of
course having a great group of people. Our team is one of the most experienced
in the industry and we look forward to helping you!

Firebox manufactures & distributes fire protection
products in the wholesale space such as portable extinguishers, fire hose
reels, fire blankets, emergency lighting, smoke alarms, signage and a range of
products to suit Lithium-Ion battery fires. Firebox products are certified and
approved to the relevant Australian Standards by BSI.

2

Where are Firebox Australia branches located?

Firebox has branches located in Sydney, Newcastle, Melbourne, Brisbane & Perth.

3

What brands do Firebox Australia manufacture and supply?

Firebox, elumen, Wolf, Ready2Fire , Hound and Li-Ion Fire.

4

How can I order Firebox products?

You can order Firebox products by contacting our sales team on 1300 123 678 or sales@firebox.net.au ,Visit our showrooms in Sydney, Newcastle, Melbourne, Brisbane & Perth or if you have a trading credit account place your order through the online ordering platform.

5

How do i access my trade account & pricing online?

If you have a Firebox Credit Trading Account and have created a trade login account on our website, our team will be in contact to apply your pricing to your trade login which will allow you to view your pricing, place orders and access exclusive offers. See Firebox Online Process for more information or If you have any questions please call 1300 123 678 or email sales@firebox.net.au

6

Does Firebox Australia deliver Australia wide?

Yes! Firebox through our delivery vehicles and delivery partners can deliver your order anywhere in Australia and New Zealand!

7

Does Firebox offer any additional services or support for their products?

Yes, Firebox offers recharge and pressure testing services
for fire extinguishers and other technical support, Firebox also offers multiple
delivery options and in many cases same day dispatch direct to your store.
Firebox has a team of experienced and knowledgeable staff along with our own in-house
engineers who can assist you with any queries or issues.